Privacy Policy – Roopshree Bandhej

Effective Date: Jan 17, 2025

Introduction

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Roopshree Bandhej (“Roopshree”, “we”, “our”, “us”) collects, uses, shares, protects, or otherwise processes your personal information through our website https://www.roopshree.com (the “Platform”).

While you may be able to browse certain sections of the Platform without registering, please note that to access full features (such as placing an order), certain personal details are required. By visiting this Platform, providing your information, or purchasing our products, you agree to the terms of this Privacy Policy, our Terms & Conditions, and all applicable laws of India, including those related to data protection and privacy. If you do not agree, kindly refrain from using our Platform.

Collection of Information

We collect personal and non-personal information when you use our Platform, services, or interact with us. This may include:

  • Identity Information: Name, email address, phone number, billing/shipping address, date of birth, etc.

  • Payment Information: Bank account details, credit/debit card details, UPI, wallet info (processed securely through payment gateways).

  • Order & Usage Information: Order history, browsing behaviour, preferences, and interactions with our site.

  • Device & Technical Data: IP address, browser type, operating system, location data, and activity logs.

  • Voluntary Information: Reviews, feedback, images, or messages shared on our Platform.

All data is collected lawfully and only to enhance your shopping experience with Roopshree.

Use of Information

We use your information to:

  • Process, confirm, and deliver your orders.

  • Communicate with you regarding orders, promotions, and updates.

  • Enhance and personalize your shopping experience.

  • Improve our products, services, and website.

  • Protect against fraud, unauthorized transactions, and illegal activities.

  • Comply with legal and regulatory requirements.

Marketing communications will only be sent with your consent, and you may opt out anytime.

Cookies

We use cookies and similar technologies to:

  • Understand site usage and improve functionality.

  • Provide personalized recommendations.

  • Store preferences for faster access.

  • Analyze traffic through tools like Google Analytics.

You may decline cookies via browser settings, but some site features may not function properly.

Sharing of Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

  • Logistics Partners – for delivery of your orders.

  • Payment Gateways – for secure payment processing.

  • Service Providers – for marketing, analytics, and IT support.

  • Legal Authorities – if required by law or for protection against fraud/misuse.

  • Business Transfers – in case of mergers, acquisitions, or restructuring, where your data may be transferred to the new entity under the same Privacy Policy.

Links to Other Websites

Our Platform may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies before sharing any data.

Security Precautions

We adopt industry-standard security practices (including SSL encryption, firewalls, and restricted access controls) to safeguard your personal information. However, no system is fully secure. By using our Platform, you acknowledge the inherent risks of data transmission over the internet.

Your Rights

You have the right to:

  • Access and update your personal data.

  • Request correction or deletion of your data (subject to applicable laws).

  • Opt-out of promotional communications.

  • Withdraw consent previously given for processing personal data.

To exercise these rights, please contact us at privacy@roopshree.com.

Consent

By using our Platform and services, you consent to the collection, storage, and use of your personal information as described in this Privacy Policy. If you provide information about another person, you confirm that you are authorized to do so on their behalf.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. Updates will be posted on this page with the revised effective date.

Grievance Officer

In accordance with the Information Technology Act, 2000, and applicable rules, the contact details of our Grievance Officer are as follows:

Mr. [Your Name]
Grievance Officer – Roopshree Bandhej
[Your Business Address]
Email: privacy@roopshree.com
Phone: +91-XXXXXXXXXX
Timings: Monday – Friday (10:00 AM – 6:00 PM)

Queries

For any queries, concerns, or complaints regarding this Privacy Policy or your data, please reach out to us at the contact details above.